Individual Traders
one.rockelfort.com Support
Platform access, billing, indicator questions, education content, and technical issues for individual subscribers.
support@one.rockelfort.comBusiness / Enterprise
financial.rockelfort.com Sales
Tenant onboarding, data upload support, advisory customisation, pricing, compliance queries, and SLA questions.
business@financial.rockelfort.comGeneral Enquiries
For press, partnerships, investor relations, or anything not covered above:
- General: hello@rockelfort.com
- Press & Media: press@rockelfort.com
- Partnerships: partners@rockelfort.com
- Security / Vulnerabilities: security@rockelfort.com
Response Times
Individual Support
< 24 hours
Mon–Fri
Business / Sales
< 4 hours
Mon–Fri business hours
Security Issues
< 2 hours
24/7
Registered Office
RockelFort Technologies Ltd
Email: hello@rockelfort.com
Web: www.rockelfort.com
Platform Subdomains
- Individual Trading Platform: one.rockelfort.com
- Financial Advisory (B2B): financial.rockelfort.com